| Objectives / Innovative Aspects |
The principal objective of the measure is to enhance the integration of public transport by improving the effective frequency of bus services from the station forecourt to the city centre. It was hoped that this would enable public transport to increase its modal share, particularly through increasing the use of heavy rail for local journeys into Norwich.
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| The Measure |
The measure has been implemented by working in partnership with railway industry stakeholders to:
- Redesign the space outside the railway station to improve the location of the bus stop on the station forecourt
- Improve the access arrangements for buses that currently stop on the highway so that these stops can be located closer to that within the railway station forecourt
- Provide high quality waiting facilities and real-time passenger information on the station forecourt with convenient pedestrian links between the station building, the waiting facility and the bus stops on the forecourt and the adjacent highway
- Covered cycle parking facilities were also included in the measure in response to requests from the public and interest groups
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| Related Measures |
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show related measures
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| Implementation Status |
Work to obtain the planning and railway industry consents commenced in April 2005 and continued until October 2006. Work commenced on site on 8 January 2007 and was completed in early April 2007. The existing bus stops at the railway station have been moved together, making it easy to catch any bus to the city centre whether it runs from the station forecourt or from Thorpe Road. The work involved building a new bus stop lay-by on the south side of Thorpe Road and a large sheltered waiting area between the bus stops on the station forecourt and Thorpe Road. Within the waiting area there is seating for 15 people and a dedicated wheelchair space, a ticket vending machine for pre-purchase of bus tickets and a sign providing real-time information on bus arrival and departure times.
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| Results |
There has been an increase in the number of bus passenger journeys to and from the railway station aided by the introduction of new routes serving the railway station and extension of existing services to the station following its implementation.
Evaluation of the changes, conducted through an on-street interview survey, found that:
- 34% of respondents thought that the frequency of buses to the city centre had improved
- 98% of respondents were satisfied with the quality of new facilities, with 42% very satisfied
- 80% of respondents thought that physical access to the bus stops had improved
- 68% of respondents said that they felt safer when using the new interchange
- The frequency of bus use amongst those surveyed has increased
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| Downloads |
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Full Evaluation |
| Related News |
Work to start on new bus interchange outside Norwich Rail Station (CIVITAS SMILE)
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| Contact |
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Descarga de versión PDF:
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Última actualización: 23-04-2009
Medida completada |
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